Originally posted July 13, 2012
Congratulations to OAC Nashville, Knoxville, Memphis and Chattanooga. Each city had at least one member from the Director team appointed to the 2012 TNCPE Board of Examiners.
Established in 1993 as a public-private partnership by Governor Ned R. McWherter, the Tennessee Center for Performance Excellence strives to promote economic development by helping companies and organizations grow more competitive in today’s global marketplace through affordable, in-depth assessments. A statewide non-profit, TNCPE is patterned after the Baldrige Performance Excellence Program, the national standard for recognizing organizational excellence. More than 1,200 organizations have participated in and benefited from the TNCPE program. Four Tennessee businesses—Caterpillar Financial Services, Pal’s Sudden Service, Eastman Chemical Company and Federal Express—have received both the prestigious Baldrige National Quality Award and the TNCPE Excellence Award.
Examiners are responsible for reviewing and evaluating organizations that apply for a TNCPE
Award. The Board of Examiners comprises experts from all sectors of the regional economy, including health care, service, non-profit, manufacturing, education and government. All members of the Board of Examiners must complete extensive training in the Baldrige Criteria for Performance Excellence. Examiners take the skills developed during training and the assessment process back to their own jobs, benefiting and improving their own organizations in the process.
Each year, the TNCPE Board of Examiners contributes more than 10,000 hours of volunteer service to organizations across Tennessee.
2012 TNCPE Board of Examiners representing OAC
Nashville-Sue Cook, Executive Director
Memphis-Vicki Cox, Executive Director
Chattanooga-Lisa King, Executive Director
Lori Howard, Business Services Director
Todd Dockery, Human Resources Director
Steven Johnston, Quality Assurance Director
Knoxville-Charles Schnell, Executive Director
Nikki Vinsant, Day Services Director
Rebecca Heckler, Program Services Director
Teresa Coy, Quality Assurance Director
For more information about TNCPE, visit www.tncpe.org